Moveworks is an agentic AI platform designed to automate enterprise support and accelerate productivity across every department. At its core is the Moveworks AI Assistant—an advanced conversational interface that connects employees to the tools, answers, and approvals they need, all from within Slack, Microsoft Teams, or browser chat.

Built on a proprietary Agentic Reasoning Engine and the MoveLM™ family of large language models, Moveworks doesn’t just answer questions—it performs actions, resolves issues, and evolves with your business. With 100+ language support, a vast integration ecosystem, and tools like Agent Studio and the AI Agent Marketplace, it's the enterprise solution for modern internal operations.

• AI Assistant for Enterprise Support: Conversational interface that handles support queries, automates requests, and connects employees to resources across systems.
• Agentic Reasoning Engine: Intelligently plans multi-step tasks and dynamically adjusts actions based on context—more than a chatbot, it acts with intent.
• MoveLM™ LLMs: Custom-trained language models built from enterprise datasets, enabling high-accuracy understanding of complex internal queries.
• Enterprise Search + RAG: Retrieval-Augmented Generation (RAG) surfaces precise, cited answers across siloed knowledge bases and systems.
• Agent Studio (Low-Code Builder): Create and manage custom workflows, integrations, and automations without engineering bottlenecks.
• AI Agent Marketplace: Instantly deploy prebuilt automation agents across HR, IT, SalesOps, Finance, and Facilities with one-click setup.
• Multilingual & Omnichannel Support: Supports 100+ languages and works across Slack, Teams, email, web portals, and mobile for 24/7 global employee assistance.
• Productivity Plugins: Tools like “Brief Me,” GPT-powered writing, calendar automation, and inbox triage help streamline daily workflows.
• Analytics & Dashboards: Track employee usage, satisfaction (CSAT), resolution rates, ticket deflection, and time-to-value with built-in reporting tools.
• Enterprise-Grade Security: SOC 2, ISO 27001, GDPR, and enterprise data controls ensure compliant and secure deployments.

• Fast Time-to-Value: Many enterprises report measurable impact in under 30 days, with reduced ticket volume and higher employee satisfaction.
• High ROI: According to Forrester, customers realise a 256% ROI over three years, with cost savings across support operations.
• Language Inclusivity: Global teams benefit from support in 100+ languages, making self-service accessible to every employee.
• Scales with Your Stack: Works seamlessly with tools like ServiceNow, Workday, Salesforce, SAP, Okta, and internal systems—ensuring adoption across departments.
• Trusted by Industry Leaders: Used by companies like LinkedIn, Autodesk, Palo Alto Networks, and Western Digital to streamline internal operations.

• Enterprise-Only Focus: Moveworks is built for large organizations; smaller teams may find the setup and scale overbuilt for their needs.
• Initial Integration Load: To fully benefit, businesses must invest in integrating systems and curating knowledge content during onboarding.
• Opaque Pricing: Custom pricing means you’ll need to go through the sales process to get a tailored quote—no flat tiers.

• IT Support Automation: Reset passwords, unlock accounts, assign software licenses, answer hardware questions—all from within Slack or Teams.
• HR Self-Service: Employees check PTO, submit leave, find policies, update info, and get onboarding checklists instantly.
• Finance Assistance: Track expense reports, access pay slips, submit vendor forms, and check invoice statuses—without emailing finance.
• Sales Operations: Draft follow-up emails, search for assets, log CRM notes, or get territory reports automatically.
• Employee Onboarding: Coordinate IT provisioning, HR paperwork, welcome documentation, and Slack channel invitations into one chat flow.
• Policy & Knowledge Retrieval: Ask, “What’s our travel policy?” or “How do I get Zoom access?” and get cited answers with links to documents.