Privacy Policy

Welcome to the Somi AI (“COMPANY”, “Somi AI”, “we”, “our”, and “us”) website (the “Site”). Our Privacy Policy governs your visit to https://somi.ai, and explains how we collect, use, process, and share your personally identifiable information. This Statement explains your choices regarding any applicable rights of access, deletion, and correction of your personal information. Where we refer to “information” in this Privacy Statement, it means any information that relates to an identified person.

By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

Personal Information We Collect

When you create an account, subscribe our products or services, request information, communicate with customer service, subscribe to email lists, or apply for employment through the Site, we collect the following Personal Data from you:

Categories of Information We Collect

  • Information You Provide Us
  • When You Create an Account
  • Content or Information You Provide in the Services
  • Content You Provide Through Our Site
  • Support Channels or Communities
  • Marketing Information
  • Partner Program
  • Payment Processing Information
  • Technical, Device, and Connection Information
  • Cookies and Other Tracking Technology
  • Photographs and videos
  • Other Information Sources

You will be informed what personal information is required and what information is optional when asked to submit personal information to us. By submitting personal information to Somi AI at this Site, you hereby consent and opt-in to Somi AI’s collection, use, and disclosure of such personal information.

We may combine the personal information you submit directly through this Site with other personal information we have collected from you, whether on-or offline. We may also combine it with information we receive about you from other sources, such as other companies, publicly available information sources (including from your publicly available social media profiles), and other third parties.

The details you share with us

When you register to establish an account in the Service, obtain content from the Site, complete a form or survey, or respond to communications, you provide us with information such as your name, email address, physical address, company, phone number, or other relevant details. When you register for a community or partner program, we gather account registration information including your name, email address, physical address, company, phone number, or other pertinent details. Additionally, when utilizing the Services or any of our communities or partner programs, you may provide comments, communications, feedback, ratings, or other relevant information.

Register an Account

When you decide to register an account, you provide us with essential information such as your name, email address, company, and similar details for account registration and profile setup. Additionally, we automatically monitor various aspects of your interaction with the Services, partner programs, or communities. This includes tracking information about your login activity, how you engage with the Services, the features you use, clicks, log data pertaining to your usage of the Services, and your interactions with other users. For a more detailed overview of the information we collect through the Services.

Content within your account

If the Site or our social media platform pages allow you to upload content or information, we will collect the content or information you upload. For example, when you provide feedback, participate in any interactive features, share images, documents, videos, take part in surveys, contests, promotions, activities, or events, you may provide us with information or content.

Information Provided Directly By You

a. Account Information

When you create an account with Somi AI, you choose a User ID by entering an email and password, which we then collect and store. The collected information refers to data we have obtained through forms or other means, such as cookies, while the stored information refers to the collected information that has been added to our databases.

b. Payment Data

We may use third-party payment processing services, such as Stripe, to process your payment. Your payment card information will not be stored or collected by us. If you make purchases, we may collect your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy policy on their website.

c. Personal Data

When you access the Service, we automatically collect usage data such as your IP address, browser type and version, pages visited, visit time and date, time spent on pages, and unique device identifiers. When using the Service on a mobile device, we may also automatically collect information including mobile device type, unique ID, mobile IP address, operating system, browser type, and other diagnostic data. Additionally, we may collect information that your browser sends when visiting the Service or accessing it via a mobile device.

Marketing Information

We maintain a record of your marketing preferences for a reasonable duration after you last expressed interest in our Services, in case you opted to receive marketing emails from us. All of our marketing emails include an unsubscribe option to opt-out of receiving future emails. We also collect information about cookies and other identifiers to improve our marketing strategies and personalize your experience with our Services.

Information From Third-Party Social Media Services

Through our site, you can choose to access certain social media websites and services owned and/or controlled by third parties, such as Facebook, X(Twitter), Instagram, Pinterest, and YouTube ("Social Media Services").

If you choose to register or give us permission to access a third-party social media service, we may collect personal data that is already linked to your account on that third-party social media service, such as your name, email address, activities, or contact list. When you choose to access and use Social Media Services, including interacting with our pages on those sites, you will be sharing your personal data and other information with them. The information you share with the Social Media Services will be governed by the specific privacy policies and terms of service of the Social Media Services.

You may also have the option of sharing additional information with the Company through your third-party social media service account. If you choose to provide such information and personal data during registration or at any other time, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Information Collected Automatically

When you use our Services, we may automatically collect personal information. We may collect specific information automatically. This includes information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, language preferences, referring URLs, device name, country, location, information about who and when you use our Website and other technical information, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We may also automatically track your use of our Services, such as the pages you visit before, during, and after using our Services, the types of content you interact with, the links you click, and the frequency and duration of your activities. Furthermore, we may collect information that other people provide about you when they use our Services, including when they tag you.

a. Cookies

The Website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. These companies may deliver ads that might also place cookies and otherwise track user behavior.

b. Do Not Track Disclosure

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the “Preferences” or “Settings” page of your web browser.

c. Information Collected from Other Sources

We might receive your information from external sources, including third-party organizations and services. For instance, when you access our services through a third-party application, like a social media site, app store, or third-party login service, we may collect the information you have allowed the third-party application to share with us via your privacy settings.

Retention Of Your Personal Data

We keep your personal data for the time required to provide the Services and complete your requested transactions, adhere to legal obligations, or other legitimate business reasons, such as maintaining financial records, ensuring security, detecting and preventing fraud and abuse, resolving disputes, and enforcing agreements. Once the retention period is over, your personal data will be anonymized and deleted. Usage Data is usually stored for a shorter period unless it is used for security purposes, to improve functionality, or retention is necessary under legal obligations.

How We Use Personal Information

We will use your Personal Information for the purpose of providing our products and services, responding to your inquiries, and improving our services. We may share your Personal Information with our subsidiaries, joint venture partners, or other companies under common control, as long as these parties agree to protect your privacy in a manner consistent with this Privacy Policy.

We use your information to fulfill our contract with you and provide you with our Services, such as:

  • Processing your orders and payments
  • Communicating with you about your account and providing customer support
  • Customizing our Services to your preferences and needs
  • Sending you promotional materials or other information about our products and services, if you have opted in to receive such communications
  • Conducting research and analysis to improve our Services

Please let me know if you have any further questions or concerns!

Use Of Your Personal Data

We use your information for a variety of business purposes, including providing our services, administrative purposes, and marketing our products and services. This may include:

  • Maintaining your personal information and user accounts
  • Informing you of any changes to our service
  • Enabling your participation in interactive features of our service when you opt to do so
  • Delivering customer support services
  • Gathering valuable insights or performing analyses to improve and enhance our service
  • Tracking the usage of our service
  • Identifying, preventing, and resolving technical issues
  • Fulfilling any other purpose for which you have provided your information
  • Fulfilling our responsibilities and enforcing our rights that arise from any agreements between you and us, which may involve billing and debt collection activities
  • Furnishing you with notifications regarding your account and/or subscription, which could include alerts about expiration, renewal, email instructions, and other relevant details
  • Providing you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information
  • Any other manner that we may specify when you supply the information
  • For any other purpose only with your explicit consent.

Marketing And Advertising Our Products And Services

We may use personal information to tailor content and provide you with advertisements, in accordance with applicable law. This may include email campaigns, custom audiences advertising, and interest-based or personalized advertising through cross-device tracking. If you have concerns about our marketing techniques or wish to withdraw your consent for us to use your personal information for marketing purposes, please contact us using the information below.

How We Disclose Your Information

Disclosures to Provide our Services

We may share your personal information with third-party service providers who assist us in rendering our services. This includes service providers who offer us IT support, hosting, payment processing, customer service, and similar services that use this information to help us.

We collaborate with our business partners to present our services to you. If you decide to use the optional services provided by our business partners, we may share your personal information with them. Please note that we do not control the privacy practices of these third-party business partners.

If you came to us through another website, we may have to exchange registration information, which may include but is not limited to your name, email address, and phone numbers. In such cases, we advise you to review the privacy policy of the website that referred you to us.

We may disclose your personal information with third-party advertising partners. These advertising partners may use technologies and other tracking tools on our services to collect information about your activities and your device, including your IP address, cookie identifiers, the pages you visited, your location, and the time of day. These advertising partners may use this information, along with similar information gathered from other services, to provide you with customized advertisements when you access digital platforms within their networks. This practice is often known as "interest-based advertising" or "personalized advertising."

Data Security

Somi AI takes reasonable precautions to protect your personal information from being lost, misused, or accessed, disclosed, altered, or destroyed without authorization. We consider the risks involved in processing your data and the nature of the information. However, it is important to note that no application, internet connection, or email transmission can guarantee complete security or be entirely error-free. We do not provide a guarantee for the security of any personal information. It is also your responsibility to ensure the protection of your account and the passwords we provide you with.

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

How We Protect Your Personal Data

We have implemented and maintained technical and organizational security measures, policies, and procedures to minimize the risk of accidental loss or unauthorized disclosure of your personal information. The level of security is appropriate for the type of information being stored. Please be aware that although we take steps to secure your information and prevent unauthorized access, we cannot guarantee that it will not be exposed due to unauthorized access to our servers. We strive to ensure that we collect and protect information in compliance with all applicable laws and regulations and consistent with this Privacy Policy. It is important to note that the security of your information depends on the security of your computer and the measures you take to protect your user IDs and passwords.

Update and Access Your Personal Data

You may access, review, modify and delete your account profile information by going to your account and editing your information. However, if you want to update, delete, limit the use or disclosure of, or access the personal data we hold about you in our systems, you will need to email your request to us at support@somi.ai.

Payment

We may offer paid products and/or services within the Service. In such cases, we use third-party services for payment processing, such as Stripe.

You can view their Privacy Policy at: Privacy Policy

We do not store or collect your payment card details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

How Long We Keep Your Information

Following termination or deactivation of your user account, Somi AI will retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so. In particular, Somi AI will retain your information for the purpose of complying with its legal and audit obligations, and for backup and archival purposes.

Links To Other Sites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to their website, and we recommend that you review their Privacy Policy. We do not take responsibility for the content, privacy policies, or practices of any third-party websites or services, as we have no control over them.

Newsletters

Our electronic newsletters are available for voluntary subscription at any time. We are dedicated to protecting the confidentiality of your email address and will not share it with any third parties, except as permitted in our information use and processing section or when use a third-party service to send emails. The information transmitted via email will be handled in accordance with applicable laws and regulations.

In compliance to the CAN-SPAM Act, all emails sent by us will clearly indicate the sender's identity and provide accurate contact information. If you wish to stop receiving our newsletter or marketing emails, you can unsubscribe using the instructions provided in the emails or by contacting us directly. However, you will still receive important transactional emails.

Disclosures in compliance with legal obligations

We may be required by law to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.

Use By Children

We do not offer our products or services for use by children. If you are under 18, you may not use the Website, our products or provide any information to the Website without involvement of a parent or a guardian. We do not knowingly collect information from, and/or about children.

Changes To This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions or comments about this notice, how we collect and use your information, your choices or rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at: By email: support@somi.ai