Alenta is an AI website agent for service businesses and agencies. Paste your URL and it builds a knowledge base from your pages. Then it answers visitors in your brand voice, qualifies leads, and books appointments right in the chat. You add it with one line of code. It works with WordPress, Shopify, Webflow, Wix, and custom sites. Dental practices, law firms, home services companies, and agencies can use it to cover nights, weekends, and busy periods.

• Answers From Your Own Content: The agent reads your pages, products, and policies and replies in your brand voice. It answers only from your content, so visitors get answers that fit your business.
• In-Chat Appointment Booking: It offers open time slots and writes the booking to your calendar during the conversation. The transcript is attached to the event so you have context before the meeting.
• Conversational Lead Capture: It collects name, need, timeline, and contact details through chat instead of a form. Leads are scored and sent to your CRM, such as HubSpot, with the full transcript.
• Gap Reports: You see which questions your site couldn't answer over the last 30 days and how often each came up. Add an answer and the agent uses it for future visitors.
• Training on Your Content: Beyond your website, it learns from uploaded PDFs, Notion pages, and Google Drive folders. It re-syncs when your site changes.
• Human Handoff: When a person should take over, it passes the conversation to Slack with the transcript, topic, and visitor mood. Your staff can then join the chat.
• Custom Agent Rules and Brand Voice: Set the agent's tone, goals, and escalation instructions to guide how it responds to visitors.

• Fast Setup: Alenta says your agent can be ready in about two minutes from your URL. You install it with one script tag and don't need training data or a migration.
• Wide Integration Coverage: It connects to calendars (Google Calendar, Calendly), CRMs (HubSpot, Salesforce), help desks (Zendesk, Intercom, Freshdesk), and messaging tools like Slack and Twilio.
• Works on Common Site Builders: The widget runs on WordPress, Shopify, Webflow, Framer, Squarespace, Wix, and custom stacks, so you can keep the platform you already use.
• Built-In Content Improvement: Gap reports show you what visitors ask that your site doesn't answer, so the agent and your website get better over time.
• Agency-Ready Reseller Tier: Agencies get unlimited agents, white-label branding, client workspaces, and a reseller dashboard.

• Limited Public Pricing: The site only lists a $39/month starting price, billed annually. Per-plan prices, monthly billing, and trial terms aren't published, so you may need to sign up or book a demo to compare costs.
• Key Features Gated to Higher Tiers: The entry Analyze plan doesn't include the voice agent, live chat takeover, live monitoring, or MCP tools. Small businesses that need phone coverage or human handoff will need a higher plan.
• API Access Only on Reseller: API access, advanced integrations, and SSO are only on the Reseller plan. Teams that want to build custom workflows on a standard plan may find this restrictive.
• Monthly Question Caps: Analyze, Core, and Flow cap visitor questions at 2,000, 8,000, and 30,000 per month. High-traffic sites need to plan around these limits or move up a tier.
• One Agent per Standard Plan: Analyze, Core, and Flow each include one AI agent and one website crawl. If you run several sites, you'll need the Reseller tier.

• Dental and Medical Practices: A patient visits after hours and asks about a procedure or insurance. Alenta answers from your site, offers open slots, and books the appointment in your calendar, so you don't lose the patient to a competitor.
• Law Firm Lead Intake: A potential client describes their legal issue in chat. Alenta collects their need, timeline, and contact details, scores the lead, and sends it to your CRM with the transcript for your intake team.
• Online Store Support: A shopper asks for a refund. Alenta recognizes it needs a person and passes it to your team in Slack with the order number and transcript, so they can resolve it without asking the customer to repeat anything.
• Agencies Serving Multiple Clients: An agency sets up branded agents for each client on the Reseller plan. Each client gets its own workspace, and the agency manages everything from one dashboard.
• Improving Website Content: A marketing team reviews the monthly gap report and sees that visitors keep asking about pricing for a service. They add the answer, and the agent starts using it right away.