UserGems is an AI signal platform for B2B go-to-market teams. It captures job changes, buying intent, website visits, funding events, and other signals, then scores accounts and contacts using 600+ data points. Its AI agent, Gem-E, drafts personalized outreach and pushes warm leads directly into Salesforce, HubSpot, Outreach, and Salesloft. Sales, marketing, and customer success teams use it to protect revenue when champions leave, multithread deals, and turn past customer relationships into new pipeline.

• Job Change Tracking: Automatically alerts you when past customers, champions, or prospects move to new companies, creating warm outreach opportunities inside your CRM.
• AI Scoring Engine: Analyzes 600+ signals to rank contacts and accounts weekly, showing which buyers are most likely to purchase.
• Gem-E AI Agent: Drafts personalized outbound sequences using signal context, so reps skip manual research and focus on selling.
• 21+ Native Signals: Tracks contact intent, website visits, tech stack changes, hiring trends, funding news, and M&A activity in one place.
• CRM & Sales Engagement Integrations: Works with Salesforce, HubSpot, Dynamics, Outreach, Salesloft, Gong Engage, Marketo, and Slack.
• Account & Contact Enrichment: Finds and updates relevant contacts while connecting new records with existing customer and prospect relationships.
• ABM Orchestration: Builds and activates target account audiences across LinkedIn, Meta, and Google Ads from one platform.
• UserGems MCP: Lets teams run GTM campaigns directly from Claude or ChatGPT using UserGems signals and scoring.

• Strong ROI Guarantee: Offers a money-back guarantee tied to closed-won revenue, with ROI targets that vary by plan.
• Time Savings for Reps: Automates prospecting and research so sales teams can spend more hours on high-value selling activities.
• Cross-Team Value: Sales, BDR, customer marketing, and CSM teams all get actionable alerts through Slack and CRM dashboards.
• Deep CRM Integration: Salesforce and HubSpot workflows are among the strongest in the revenue intelligence category.

• Requires Additional Tools: Gem-E writes emails but doesn't send them, so you still need Outreach, Salesloft, or a dialer to complete the workflow.
• Setup Learning Curve: Teams new to orchestrated GTM motions can find implementation and CRM data cleanup demanding.

• Re-engaging Past Champions: When a past buyer moves to a new company, UserGems flags the change and routes a warm lead to your rep. Past customers are 3x more likely to buy again because they already trust your product.
• Preventing Customer Churn: Customer success teams get alerts when their main contact leaves an account, giving them time to build relationships with new decision makers before renewal.
• Multithreading Deals: Sales reps automatically get contacts across the buying group at target accounts, reducing the risk of losing a deal when a single champion leaves.
• Prospecting Alumni Networks: Reach out to prospects who previously worked at customer accounts using their past employer as a warm reference point.
• Account Prioritization: RevOps teams use UserGems signals to tier accounts, promoting companies with active buying signals into higher-priority segments.
• New Stakeholder Outreach: Track newly hired executives at target accounts who typically arrive with fresh hiring mandates and budget to spend.