Thunai is an agentic AI platform that centralizes your organization's scattered knowledge, from documents and SOPs to call transcripts, and transforms it into intelligent AI agents. These agents handle customer calls, chats, emails, and internal tasks across support, sales, and marketing. With its self-learning knowledge base called Thunai Brain, the platform reduces AI hallucinations by grounding responses in your verified data. It connects to 50+ enterprise tools, supports 150+ languages, and can go live in under two days with no coding required.
Thunai is an agentic AI platform that turns your organization's knowledge into intelligent AI agents. These agents handle customer calls, chats, emails, and internal tasks across support, sales, and marketing departments. The platform is built around a self-learning knowledge base called Thunai Brain that continuously ingests your company data to provide accurate, context-aware responses.
Thunai is designed to go live in under two days with no coding required. The platform offers plug-and-play integrations with 50+ enterprise tools, so setup primarily involves connecting your existing systems and uploading your knowledge base documents.
Thunai supports over 150 languages with real-time translation capabilities. This means AI agents can handle customer calls and chats in the customer's preferred language, translating on the fly without adding noticeable delay.
Thunai connects to Salesforce, ServiceNow, Slack, Zoom, Microsoft Teams, HubSpot, Gmail, and 50+ other enterprise tools. It also integrates with major contact center platforms including Genesys, Nice, and Amazon Connect.
Thunai is SOC 2, GDPR, and ISO 27001 compliant. The platform also meets PCI and HIPAA compliance standards for handling sensitive transactions. For organizations with strict data sovereignty requirements, an on-premises deployment option is available.
Thunai can handle a significant portion of routine customer interactions autonomously. However, for high-risk or complex situations, the platform supports a human-in-the-loop approach where AI assists human agents rather than replacing them entirely. The level of autonomy can expand over time as the system proves reliable.
Thunai differentiates itself through its unified knowledge base (Thunai Brain) that eliminates information silos, sub-50ms voice latency for natural conversations, a library of 30+ pre-built specialized agents, and the ability to go live in days rather than months. Unlike many competitors that rely on static scripts, Thunai continuously learns from your organization's data.
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