Inkeep is an AI-powered platform designed to revolutionize customer support and internal workflows. By transforming your existing content into intelligent AI agents, Inkeep enables seamless interactions for users and provides support teams with powerful copilots. Whether you're looking to enhance your help centre, integrate AI into your support channels, or automate internal processes, Inkeep offers a comprehensive solution that scales with your needs.
While Inkeep does not offer a free tier, we provide a free demo using your own content. After scheduling a call, our team will prepare a sandbox environment powered by your public content, allowing you to explore our features without creating an account or providing payment details. This sandbox is accessible for 30 days.
Inkeep automatically re-indexes all content every 24 hours to ensure your AI assistant has the latest information. For real-time updates, you can manually sync content through the dashboard or set up webhooks and GitHub Actions for automated content ingestion.
Yes, Inkeep allows you to fine-tune your AI assistant's responses by adding question-answer pairs to your knowledge base. These FAQs can be used to correct or "tune" answers from the AI assistant, ensuring accurate and contextually relevant information.
Yes, Inkeep's AI assistant supports multiple languages. It automatically responds in the language used by the user. Additionally, you can set a 'primary language' in your project settings to bias the AI and content ingestion service accordingly.
Teams that have evaluated Inkeep often highlight that it admits when it doesn't know an answer, guides users to support channels, contains minimal hallucinations, and provides rich citations to help users inspect answers. Inkeep leverages many sources while prioritizing authoritative content.
Currently, Inkeep is not set up to be a self-hostable solution. However, if you have concerns about data processing or privacy, we offer options for customers with custom data processing requirements.
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