Superhuman

Overview

Superhuman is a premium AI email client that replaces your Gmail or Outlook interface with a fast, keyboard-driven experience. It uses AI to auto-draft replies in your writing style, categorize messages, prioritize important emails, and help you reach inbox zero.

Key Features

Auto Drafts: AI automatically generates follow-up replies in your writing style by analyzing thread context and conversation history, so drafts are ready to review and send.
Ask AI Assistant: A dedicated sidebar AI that can pull information from your inbox, calendar, and the web to draft notes, answer questions, or schedule meetings.
Auto Labels & Split Inbox: AI categorizes incoming email into groups like calendar invites, news, and docs, keeping your main inbox focused on what matters.
Keyboard Shortcuts & Command Bar: Use keyboard commands and the Command Bar to navigate your inbox, manage messages, and access common actions without relying on the mouse.
Follow-up Reminders: Remind Me feature nudges you when someone hasn't replied so important threads never fall through the cracks.
Snippets & Templates: Save reusable responses with variables to answer common emails in seconds.
Read Statuses & Tracking: Built-in email tracking shows when recipients open your messages.

Pros

Time Savings: Users report processing email around twice as fast, saving roughly four hours per week once they learn the shortcuts.
Fast Email Workflow: Keyboard shortcuts and the Command Bar make common actions quick to access without constantly reaching for the mouse.
Smart AI Drafting: Auto Drafts match your tone and reduce the mental effort of replying to routine messages.
Excellent Inbox Organization: Auto-labels, snooze, and split inbox make it easy to focus on high-priority messages first.

Cons

Learning Curve: The keyboard-first workflow takes time to master before you see productivity gains.
No Unified Inbox: You can connect multiple Gmail and Microsoft 365 accounts, but Superhuman does not currently provide a single unified inbox for them.

Use Cases

Executives Managing High Email Volume: A founder or C-level exec receiving 200+ emails daily uses Auto Drafts and split inbox to reach inbox zero before lunch instead of spending half the day on email.
Sales Professionals Following Up on Deals: Sales reps use Remind Me and email tracking to know when prospects open messages and get automatic nudges to follow up on stalled conversations.
Consultants Juggling Client Communicatio: Consultants use snippets and Auto Drafts to respond quickly to routine client questions while keeping personalized touches.
Recruiters Processing Candidate Pipelines: Recruiters use keyboard shortcuts and auto-labels to triage hundreds of applications and coordinate interviews faster.
Investors Reviewing Pitch Decks: VCs use Ask AI to summarize long email threads and quickly draft responses to founders without losing context.

Frequently Asked Questions

How much does Superhuman cost?

Superhuman has a Free plan, a Pro plan starting at $12 per member per month when billed annually, and a Business plan at $33 per member per month when billed annually. Monthly billing costs $15 for Pro and $40 for Business. Enterprise pricing is available on request. Superhuman Mail is included in the Business plan.

Does Superhuman work with Gmail and Outlook?

Yes. Superhuman is a native app that connects to your existing Gmail or Outlook account, replacing the web interface while keeping all your labels, filters, and conversations intact.

What does Superhuman's AI actually do?

Superhuman's AI writes draft replies in your voice, auto-categorizes incoming messages, prioritizes important emails, and lets you ask questions across your inbox, calendar, and the web through the Ask AI sidebar.

Does Superhuman support mobile?

Yes, Superhuman Mail supports mobile access. Gmail and Outlook accounts can be added through the mobile experience, while Superhuman Mail for Outlook works through the existing Outlook Mobile app rather than a separate Superhuman Mail mobile app.

Can Superhuman replace my email service?

No. Superhuman Mail works with supported Gmail and Microsoft 365 accounts rather than replacing the underlying email service. Your existing email account remains the source of your messages and mailbox data.