Privas AI

Overview

Privas AI lets you add a conversational AI assistant to your website that answers visitor questions using only your organization's own knowledge. Upload documents, web pages, and business resources, and the chatbot retrieves relevant context before responding. Each website runs in its own isolated knowledge space, so answers stay grounded and accurate. When the AI detects missing context, it asks follow-up questions instead of guessing. Your team can step in for live responses at any time. Embed it via iframe or share a private link with no custom app needed.

Key Features

Domain-Scoped Knowledge Isolation: Each website runs in its own isolated knowledge space. Conversations stay grounded in your organization's data, preventing information leakage between domains.
Knowledge Ingestion: Upload documents, web pages, and business resources. Privas AI indexes these sources so the assistant answers from real organizational knowledge.
Retrieval-Based Answering: Visitors ask natural-language questions and the system retrieves relevant context from your authorized knowledge sources before generating a response.
Proactive Clarification: When the system detects missing context, it asks follow-up questions instead of guessing, keeping conversations accurate and useful.
Human Takeover: Your team can step in and reply live whenever a conversation needs a human touch. Automation and human support work side by side.
Team Collaboration: Configure the chatbot and respond to conversations together with role-based access controls per domain.
Analytics Dashboard: Monitor conversations, message volume, and email activity from a single view.
Email Follow-Up: The system sends conversation summaries and next steps to visitors automatically, not raw chat logs.

Pros

Privacy-First Architecture: Your data is used only for your domain-scoped retrieval and response generation, not shared across other clients or used for model training.
Quick Deployment: Embed via iframe or share a private link. No custom app development required, and setup takes minutes.
Reduced Hallucination Risk: Domain-scoped retrieval means the chatbot only answers from your authorized knowledge, not from general internet data.
Smart Follow-Up Behavior: Instead of fabricating answers when context is missing, the AI asks clarifying questions, which builds visitor trust.
No Credit Card Required: You can get started and test the product without financial commitment upfront.

Cons

No Public Pricing: Pricing details are not listed on the website, which makes it difficult to compare costs against competitors before reaching out.
Narrow Integration Options: Deployment is limited to iframe embedding or private links. There are no documented integrations with popular platforms like Slack, CRMs, or helpdesk tools.
Limited Customization Details: Information about visual customization, branding options, or conversation flow design is not readily available.

Use Cases

Company Profile Websites: If your business website gets repeated questions about services, team, or processes, Privas AI acts as a 24/7 AI representative. Visitors get instant, accurate answers pulled directly from your site content instead of hunting through menus.
SaaS Documentation Portals: Technical documentation can be dense and hard to navigate. Privas AI lets users ask plain-language questions and get answers sourced directly from your docs, reducing support tickets and improving self-service.
Customer Support Knowledge Bases: Turn your existing support articles and FAQs into a conversational experience. Visitors describe their problem in their own words, and the chatbot finds the right article or escalates to a human when needed.
Service Businesses Qualifying Leads: Service providers can use Privas AI to answer prospect questions about offerings, pricing context, and availability. The chatbot qualifies visitors on-site and follows up via email with conversation summaries.
Education and Onboarding Pages: Schools, training programs, and onboarding portals can deploy Privas AI so prospective students or new hires get clear answers about requirements, schedules, and processes before committing.

Frequently Asked Questions

What is Privas AI?

Privas AI is a privacy-first AI chatbot designed for websites. It answers visitor questions using only your organization's own knowledge sources, such as uploaded documents, web pages, and business resources. Each website operates in its own isolated knowledge space.

How does Privas AI prevent hallucination?

Privas AI uses retrieval-based answering, meaning it pulls relevant context from your authorized knowledge sources before generating a response. It does not draw from general internet data. When context is missing, it asks clarifying questions instead of making things up.

How do I add Privas AI to my website?

You can embed Privas AI via an iframe or share a private link. No custom app development is needed. The setup process is designed to take just minutes.

Can my team respond to conversations directly?

Yes. Privas AI includes a human takeover feature that lets your team step in and reply live at any point during a conversation. You can also collaborate with team members using role-based access per domain.

What types of content can I upload?

You can upload documents, web pages, and business resources. Privas AI ingests and indexes these sources so the chatbot can answer questions based on your actual organizational knowledge.

Is my data private and secure?

Privas AI follows a privacy-first model. Your data is used only for your domain-scoped retrieval and response generation based on your configured settings. Knowledge is isolated per domain.

Does Privas AI offer a free plan or trial?

No credit card is required to get started, suggesting you can try the product before committing financially. Specific pricing tiers are not publicly listed on the website.