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A chat marketing platform is a tool that allows businesses to use messaging apps (like WhatsApp, Instagram, Facebook Messenger, SMS, etc.) to communicate with customers, automate conversations, and drive sales or engagement.
Uncomplicated service software.
Freshworks provides AI-powered customer and IT service software, trusted by over 72,000 businesses worldwide, designed to be powerful yet easy to use, offering efficient and scalable IT services as well as better, faster customer support, with features like AI chatbots that handle up to 30% of customer queries.
Scale up your best conversations.
ManyChat is a leading chat marketing platform that helps businesses and creators boost sales and conversions through messaging apps like Instagram, WhatsApp, Facebook Messenger, and Telegram using automation. Trusted by over 1 million brands across 170+ countries, ManyChat is an official Meta Business Partner and supported by top investors.
