Vogent is an all-in-one platform for building voice AI agents that sound natural and handle complex phone conversations. Using a drag-and-drop flow builder or AI wizard, you can create production-ready agents without coding. The platform powers millions of calls monthly across healthcare, insurance, and customer service, with proprietary models fine-tuned on real phone conversations.

• Drag-and-Drop Flow Builder: Create sophisticated voice agents without coding using intuitive building blocks to design conversation flows, ask questions, and trigger external tools.
• Voice Agent Wizard: Generate a complete, ready‑to‑deploy voice agent from a simple description and sample interactions, cutting down setup time.
• Real-Time Knowledge Lookup: Upload large documents and have agents look up answers during calls, or hit APIs and query knowledge bases live.
• Custom Voice Models: Access proprietary conversational models fine-tuned on millions of phone calls, plus support for OpenAI-compatible LLMs.
• Seamless Handoffs: Transfer calls to human agents or coordinate between multiple AI agents when needed.
• Counterfactual Analysis: Test new agent logic on past conversations to optimize performance before deployment.
• HIPAA-Compliant Workspaces: Enterprise-grade security with SOC 2 Type II compliance pending for healthcare and sensitive data handling.
• Pre-Built Templates: Start quickly by cloning example agents and adapting them for common tasks like IVR navigation or scheduling.

• Affordable Pay-As-You-Go: 9¢ per minute metered by the second with no upfront costs, dropping to 5¢ for enterprise clients.
• No-Code and Pro-Code Options: Accessible to non-technical users while offering APIs and SDKs for developers.
• Battle-Tested at Scale: Powers millions of calls monthly for major players in healthcare, travel, and insurance.
• Fast Time to Production: Voice Agent Wizard creates production-ready agents in minutes from simple descriptions.
• Free Trial Credits: $5 of credit included when logging in for first-time testing.

• Premium Voice Costs: Premium voices add an extra 5.1¢ per minute on top of base pricing.
• SOC 2 Pending: Security certification is still in progress, which may concern enterprise buyers.

• Customer Support Automation: Call centers reduce operational costs by up to 75% by automating repetitive inquiries, FAQs, and appointment scheduling. Voice agents handle high call volumes without wait times while escalating complex issues to humans.
• Outbound Call Campaigns: Insurance companies automate claim status checks, airlines handle flight bookings and ancillary purchases, and businesses conduct surveys at scale. Agents follow structured conversation flows and trigger automated follow-ups based on responses.
• Healthcare Patient Communication: HIPAA-compliant voice agents schedule appointments, send medication reminders, and answer common patient questions. Healthcare providers maintain compliance while reducing administrative burden on staff.
• IVR System Replacement: Businesses replace frustrating phone trees with conversational agents that understand natural language. Customers speak naturally instead of navigating menu options, improving satisfaction and resolution rates.
• Lead Qualification and Follow-Up: Sales teams deploy agents to call leads, ask qualifying questions, and schedule demos with human reps. The system analyzes responses in real-time and routes hot leads immediately.
• Small Business Inquiry Handling: Local businesses automate calls about store hours, order status, and service availability. Voice agents access live inventory systems and databases to provide accurate, up-to-date information.