Pine AI is an autonomous AI agent that handles customer service tasks for you. It makes phone calls, sends emails, and navigates company systems to negotiate lower bills, cancel subscriptions, dispute fees, and even appeal health insurance denials. You describe the issue in a chat interface, and Pine takes over from there, contacting companies, waiting on hold, and pushing for results. Available on iOS, Android, and web, it uses a pay-on-success model so you only pay when it delivers savings.

• Autonomous Bill Negotiation: Pine calls your internet, cable, phone, and utility providers to negotiate lower rates, saving users an average of $300 per year.
• Subscription Cancellation: Identifies and cancels unwanted streaming, app, or membership subscriptions without you having to make a single call.
• Insurance and Billing Dispute Handling: Pine manages customer service disputes related to medical bills, insurance claims, and service issues. It communicates directly with providers to work toward a resolution.
• Fee Disputes & Refunds: Detects unfair charges like bank overdraft fees, hotel resort fees, or airline delay compensation and files disputes to recover your money.
• Multi-Channel Task Submission: Users can submit requests through the Pine app and supported messaging-style interfaces for quick and simple task creation.
• Outcome Guardrails: Set your goals, minimum acceptable offers, and boundaries so Pine acts within your instructions during negotiations.
• Task Summaries & Reports: After each interaction, Pine provides a clear summary of what was done, including outcomes and resolution details.
• Persistent Follow-Up: Pine schedules callbacks and retries automatically to prevent dropped cases or missed opportunities.

• Significant time savings: Users save an average of 270 minutes per issue by avoiding hold times and phone trees.
• High success rate: Pine reports a 93% success rate in bill negotiations across major providers like AT&T, Verizon, and T-Mobile.
• Designed for Phone-averse Users: Ideal for people who prefer not to make calls or handle customer service interactions.
• Handles complex multi-party workflows: Can manage tasks involving multiple stakeholders, like insurance appeals that require coordination between hospitals and insurers.
• Works Through App and Chat-based Submission: Users submit tasks directly through the Pine platform interface.

• Best Suited for Structured Tasks: Pine performs strongest with bills, cancellations, and disputes. It may be less effective for general inquiries or open-ended requests.
• Requires Account or Billing Information: Some tasks may require users to provide invoices, account details, or supporting documentation before execution can begin.
• Dependent on Third-party Cooperation: Outcomes are influenced by external companies. Consequently, results such as refunds or savings are not guaranteed in every case.

• Lowering Monthly Internet and Cable Bills: You're paying too much for internet service but dread calling your provider. Pine calls on your behalf, references competing market rates, and negotiates a better deal. Users have reported savings of up to $620 on a single AT&T bill.
• Canceling Forgotten Subscriptions: You've been paying for streaming services or app subscriptions you no longer use. Pine identifies these recurring charges, contacts the providers, and cancels them so you stop losing money each month.
• Disputing Unfair Bank Fees: Your bank charged an overdraft fee or maintenance fee you didn't expect. Pine files a dispute and negotiates with the bank to get the charge reversed and your money refunded.
• Getting Compensation for Travel Disruptions: Your flight was delayed or a hotel charged a surprise resort fee. Pine files the complaint, tracks the case, and pushes for a refund or compensation on your behalf.
• Resolve Insurance and Billing Disputes: When medical bills or insurance claims do not go as expected, Pine AI steps in to handle the back-and-forth communication. It contacts insurers and service providers, submits required information, and follows up consistently until there is progress on your case.