Jotform is an online form builder that lets you create custom forms, surveys, and applications without writing code. With a drag-and-drop interface and over 10,000 templates, you can build everything from contact forms to payment processors. The platform integrates with 40+ payment gateways, offers offline data collection through mobile apps, and includes tools for e-signatures, workflow automation, and data analytics.

• Drag-and-Drop Form Builder: Create forms by adding fields, changing colors, and customizing layouts without any coding knowledge.
• 10,000+ Form Templates: Start quickly with pre-made templates for surveys, applications, registrations, and payment forms across multiple industries.
• Payment Processing: Accept payments through 40+ integrated gateways including PayPal, Stripe, and Square with support for recurring payments and donations.
• Conditional Logic: Show or hide form fields based on user responses to create smart, personalized forms that adapt to each respondent.
• Offline Mobile Forms: Collect data without internet connection using the mobile app, with automatic syncing when you reconnect.
• E-Signature Collection: Gather legally binding signatures on contracts, waivers, and agreements directly through your forms from any device.
• Workflow Automation: Automate approval processes, send email notifications, generate PDFs, and route submissions to the right team members.
• Advanced Data Tools: Organize submissions in Jotform Tables, analyze responses with Report Builder, and manage incoming data through Jotform Inbox.

• Intuitive Interface: Users find the form builder easy to set up and adapt, even without technical expertise or prior experience.
• Extensive Customization: Add your branding with logos and colors, and tailor forms to specific project needs with flexible design options.
• Time-Saving Automation: Automated workflows and reporting tools reduce manual data entry and help teams make faster decisions.
• Strong Integration Options: Connects smoothly with popular platforms and websites like Squarespace with simple embed codes.
• Generous Free Plan: Free users access the same features as paid users, just with lower limits on forms and submissions.

• Initial Learning Curve: The platform isn't immediately intuitive for new users, though resources are available to help you learn the features.
• Clunky Permissions: Account-sharing and permission settings can be complicated and difficult to manage for team collaboration.
• Occasional Technical Issues: Some users experience glitches in the form builder and find reporting features somewhat limited for complex analytics.
• Visible Branding on Free Plan: Free tier users cannot remove Jotform branding from their forms, which may look unprofessional.

• Patient Registration and Consent: Healthcare providers use Jotform to collect patient information, medical history, and signed consent forms for remote COVID-19 testing, vaccinations, and telehealth appointments.
• Event Registration and Payment: Event organizers create registration forms that accept payments, manage guest lists in tables, send automated confirmations, and track attendee information in one centralized system.
• Employee Expense Reimbursement: Companies set up forms where employees submit receipts, route them through approval workflows, track everything in tables, and automatically generate reimbursement reports for accounting.
• Lead Generation and Customer Onboarding: Sales teams collect client information through customized forms, automatically store data in tables, send welcome documents, and guide new customers through setup processes.
• Student Assignment Tracking: Educators build daily assignment checklists and course registration forms, while education administrators manage student applications and process tuition payments through integrated payment gateways.
• Order Processing for E-commerce: Online businesses create custom order forms with product catalogs, accept payments through multiple gateways, and automate order confirmation emails and shipping notifications.