Hamming AI is an all-in-one platform designed to automate the testing, monitoring, and optimization of AI voice agents. It enables teams to simulate thousands of real-world phone call scenarios using AI-driven voice characters, validating conversational flows, accents, languages, and compliance requirements before deployment.
The platform supports multi-language testing, including English, French, German, Hindi, Spanish, Italian, and more, ensuring accurate and efficient communication with users from diverse backgrounds.
Hamming AI is built for cross-functional teams, empowering every team member—from AI engineers to product managers—to build reliable voice AI agents. It unifies organizations around voice agent quality and performance, providing clear metrics on voice agent accuracy and user satisfaction.
Hamming AI uses standard conversational metrics like turn-taking latency, interruptions, time to first word, and more. Users can also define their own metrics for both testing voice agents in pre-production and auditing real-world calls in production.
Yes, Hamming AI emulates IVR menus, sends DTMF tones, and tests both inbound and outbound agent flows end-to-end.
Hamming AI is HIPAA compliant, ensuring the privacy and security of health information. It is also in the process of achieving SOC-2 compliance, adhering to stringent data protection standards.
You can initiate your first test call within 15 minutes. Hamming AI allows you to dial a SIP number or connect directly to platforms like LiveKit or Pipecat for WebRTC, facilitating rapid testing and deployment.
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