Granola is an AI notepad designed for people in back-to-back meetings. It automatically transcribes your device audio without joining meetings as a bot, then combines your rough notes with the transcript to generate polished summaries. The tool uses GPT-4o to structure notes differently based on meeting type (sales calls, user research, standups) and distinguishes AI-generated content from your original notes.

• No Meeting Bots: Transcribes device audio directly without joining as a visible participant, keeping meetings natural and distraction-free.
• Smart Note Enhancement: Combines your rough notes with meeting transcripts to generate structured summaries, action items, and key themes when meetings end.
• GPT-4o Integration: Ask questions about your meetings with full context and transcript access, getting instant answers from your conversation history.
• Meeting-Specific Templates: Automatically structures notes based on meeting type, formatting job interviews differently than sales calls or investor pitches.
• Team Folders & Search: Query across weeks or months of team conversations with AI-powered search that includes source citations and reasoning.
• Native Integrations: Connect with tools like Notion, Slack, HubSpot, and Zapier (with appropriate plans) to automate workflows and sync information.
• Visual Distinction: Shows your original notes in black and AI-generated content in gray, making it easy to verify and edit.
• Recipes System: Use expert-written prompts that combine AI capabilities with conversation nuance for specific workflows.

• Maintains Meeting Presence: Users report being fully engaged in meetings for the first time in years, without constant note-taking distraction.
• High-Quality Summaries: AI-generated summaries often describe meetings better than manual notes, according to verified user feedback.
• Flexible Customization: Templates and formatting options let you structure notes exactly how you need them for different meeting types.
• Easy to Use and Set Up: Many users highlight that Granola’s setup is straightforward and the interface is intuitive, allowing you to start capturing meetings with minimal effort.
• Works With Any Meeting Platform: Because it captures audio from your device rather than joining as a bot, it works with Zoom, Teams, Google Meet, and other platforms without adding a visible participant.

• Limited Platform Support: Granola is available for macOS, Windows, and iOS, but an Android app has not yet been released.
• No Audio or Video Playback: While Granola transcribes audio, it does not record audio or video files. As a result, you cannot replay meetings to verify the exact wording or context of a discussion.
• Basic Organization Tools: The folder system and user interface for organizing past transcripts are simple. Some users find these tools too limited for larger teams or complex workflows.
• Model Training Settings: By default, Granola trains its AI on anonymized data. While users can opt out in the settings, automatic opt-out is only a standard feature on the Enterprise plan.
• Variable Accuracy: Although transcription quality is generally strong, errors can occur during complex audio segments or meetings with multiple speakers. Additionally, speaker labeling is not always clear.

• Product Team User Research: Conduct customer interviews while staying fully present and engaged. After the call, Granola structures your notes into insights, pain points, and feature requests, then lets you search across all conversations to identify patterns and validate product ideas.
• Sales Call Documentation: Lead client pitches and discovery calls without breaking eye contact to take notes. Automatically pipe structured notes with key details and next steps directly into HubSpot, Affinity, or Attio, eliminating manual CRM updates and lost information.
• Team Standup Meetings: Run daily standups and sprint retrospectives with minimal note-taking distraction. Generate formatted meeting minutes automatically, then use Zapier integration to analyze sentiment and push context-specific suggestions into Notion for workflow improvements.
• Job Interviews: Focus on connecting with candidates instead of frantically typing their responses. Granola automatically formats interview notes with candidate answers, skills assessment, and hiring decision factors based on your interview template.
• Multi-Language Meetings: Handle international client calls or language learning sessions with automatic mid-conversation language detection. The system adapts transcription on the fly without requiring manual language switching.
• Cross-Meeting Analysis: Query weeks or months of team conversations to surface recurring themes, customer pain points, or feature requests. Get answers with full context, transcript excerpts, and source citations across your entire meeting history.