Grain is an AI notetaker that records and transcribes meetings across Zoom, Google Meet, and Microsoft Teams. It automatically generates summaries, identifies action items, and creates searchable libraries of customer and team conversations. Built for sales, product, and customer success teams, Grain syncs notes directly to CRMs like HubSpot and Salesforce, making it easy to share insights without manual note-taking.

• Automatic Recording & Transcription: Connects to Zoom, Meet, or Teams to record meetings and generate accurate transcripts without manual effort.
• AI Meeting Summaries and Action Items: After each meeting, Grain generates custom summaries with key takeaways and automatically identifies next steps so you do not have to write them yourself.
• Ask Grain AI: Search across all your recorded meetings to find specific moments or details and generate reports based on what the AI finds.
• Smart Clipping & Sharing: Select transcript text to create video clips and share key moments with teams or customers through playlists and stories.
• CRM Auto-Sync: Notes and recordings automatically sync to HubSpot and Salesforce contact and deal records, eliminating manual data entry.
• Trend Analysis: Track when specific words and phrases appear across team calls to spot patterns and understand customer sentiment.
• Flexible Meeting Templates: Use customizable templates to shape how notes and summaries are generated for different types of meetings.
• Team Collaboration: Tag important moments during meetings, add comments to transcripts, and organize insights with folders and tags.

• Accurate Transcription: Users consistently praise the precision of meeting transcripts and notes, ensuring no important information is lost.
• Easy Integration with Core Tools: Grain works smoothly with platforms like Zoom, Google Meet, Salesforce, and HubSpot, allowing notes and insights to flow seamlessly into your existing workflow.
• Easy to Use: Simple setup and intuitive interface that requires minimal learning curve for team adoption.
• Saves Time During Meetings: Automated note-taking and task capture allow participants to stay focused on discussions instead of scrambling to write everything down.
• Focus During Meetings: Automatic note-taking allows users to stay fully present in conversations instead of scrambling to write things down.

• Limited Free Plan: Free tier only offers limited lifetime recordings and uploads, requiring paid plans for regular use.
• Per-Seat Pricing: Cost adds up quickly for larger teams since every active user needs a paid seat for unlimited recording.
• Platform Limitations: Currently only supports Zoom, Google Meet, Microsoft Teams, and Webex - no support for other video platforms.
• Integration and recording quirks: Some users report occasional issues with CRM integrations, meeting invitations, or phrase recognition during calls.

• Sales Call Analysis: Sales teams record client calls to review pitches, refine objection handling, and automatically update CRM fields with meeting outcomes and next steps extracted by AI.
• User Research Documentation: Product researchers conduct customer interviews and use Grain to transcribe and analyze feedback, creating clips of key insights to share with stakeholders without watching full recordings.
• Customer Success Tracking: Support teams document customer interactions to identify recurring issues, track satisfaction trends across accounts, and onboard new team members using real conversation examples.
• Remote Team Alignment: Distributed teams record strategy meetings and create highlight reels of decisions and action items, ensuring everyone stays aligned without requiring synchronous attendance.
• Training & Coaching: Managers review team member calls to provide specific feedback using timestamped clips, building libraries of best practice examples for new hire training.
• Product Development Insights: Product teams search across all customer calls for mentions of specific features or pain points, generating reports with direct quotes to inform roadmap decisions.