Consensus is a Product Experience Platform designed to transform how B2B software companies deliver demos. Instead of relying solely on live sales calls, Consensus enables buyers to explore personalized, on-demand product experiences at their own pace. With interactive tours, simulations, and video demos, prospects can self-educate, while sellers capture powerful analytics about buyer engagement.

By automating repetitive demo tasks and scaling interactive content across teams, Consensus shortens sales cycles, reduces presales workload, and equips go-to-market teams with insights that drive higher win rates.

• Interactive product tours: Guide prospects through your product with clickable UI elements, such as hotspots, videos, and text explainers. These tours are built via a Chrome extension, support auto-updates, and can personalize experiences based on branching discovery questions.
• Automated product simulations: Create live, no-code sandboxes that quickly replicate product functionality. These sandboxes are perfect for hands-on exploration and personalized proofs of concept.
• On-demand video demos: Scale your best demo messaging with AI-enhanced, personalized video walkthroughs that prospects can access and share at any time. 
  Demolytics (intent data & analytics): Capture deep insights with feature-level heatmaps, engagement tracking, stakeholder discovery, and performance metrics for both demos and team members. 
• AI demo assistant (Claraty): Get AI-powered guidance to craft better demos. Claraty recommends strategies, optimizes content, and helps identify relevant demos based on buyer engagement and data.
• Curated integrations: Seamlessly embedding Consensus into existing workflows, it integrates with tools like Salesforce, HubSpot, Gmail, Slack, and more.
• Tactile tour creation with fast publishing: Capture screenshots or record actions to create tours in as little as three minutes, then enhance them with interactive markers like HotSpots. 
• Tagging and content organization: Organize demos efficiently with tagging, enabling easy filtering and improved discoverability across your demo library and integrated platforms. 
• Cookie tracking for smoother journeys: Optional cookie-based tracking reduces friction by pre-filling viewer information across multiple demos, which boosts engagement and the quality of lead data.
• Auto-matching for Salesforce accounts & opportunities: Automatically links sent DemoBoards to the appropriate Salesforce Account and Opportunity. It does this even when fields are blank, aligning demos with CRM records for ROI tracking.
• ReachSuite-powered live product simulations: Following the acquisition of ReachSuite, Consensus now also offers live, full-funnel product experiences that integrate on-demand videos, interactive tours, and real-time.

• Ease of Use: Users consistently praise how intuitive and quick it is to build and share product demos, which streamlines their engagement with clients.
• Time-saving Automation: Consensus automates repetitive demo tasks—users report it enables faster demos, less manual effort, and more strategic focus. 
• Sales Efficiency: By providing personalized, on-demand experiences, it helps accelerate pipelines and improve conversion rates. 
• Easy Sharing & Stakeholder Discovery: Seamless sharing capabilities boost visibility across teams, plus users can uncover additional buyers automatically. 
• Shorter Sales Cycles and Bigger Deals: Companies using Consensus experience notably reduced sales cycles (e.g., 68% faster) and increased win rates and deal sizes. 
• Deeper Insights with Analytics: With Demolytics and AI guidance via Claraty, teams can gain visibility into buyer behaviour, feature engagement, and optimal follow-up, which empowers coaching and strategy.

• Clunky User Interface For Some: Some users describe the UI as unintuitive or cumbersome, particularly when creating demos or navigating the platform. 
• Tedious Demo Management: Several reviews note that organizing, editing, or sending demos can be convoluted or slow at times. 
• Onboarding & Setup Time: Initial setup and building demo libraries may take more time than expected, especially for first-time users or smaller teams. 
• Minor Technical Inconsistencies: Users occasionally report integration quirks, such as a Chrome extension behaving unexpectedly or requiring reinstallation.

• Presales teams: Automate repetitive demo tasks, freeing up resources for strategic opportunities.
• Sales teams: Share asynchronous demos that reach multiple stakeholders without scheduling conflicts.
• Marketing teams: Embed tours and demos into campaigns to generate product-qualified leads.
• Customer success teams: Support onboarding, training, and feature adoption with interactive product content.