CrafterQ is a no-code AI agent platform from Crafter Software, the company behind CrafterCMS. You train an agent on your website, documents, FAQs, and knowledge base, then deploy it on your site, in Slack, Teams, or WhatsApp, and through voice channels. Responses are data-bounded, so the agent answers from approved content instead of inventing facts. It suits marketing, support, and e-commerce teams that want conversational help on their site without giving up control of the message. Free plan available.

• Data-bounded answers: Agents reply strictly from your approved content, documents, and knowledge sources. This is the platform's main selling point and it cuts down on hallucinations and off-brand replies.
• No-code agent builder: Train an agent on your website, uploaded documents, FAQs, and knowledge base without writing code. You can spin up a working agent in minutes.
• Custom system prompts and personality: Set rules, tone, and brand voice so the agent sounds like your company. Reviewers have used this to build everything from formal assistants to deliberately sarcastic ones.
• Testing playground: Try your agent against real questions before it goes live, so you catch weak answers while nobody is watching.
• Omnichannel deployment: Publish the same agent to websites, mobile apps, Slack, Microsoft Teams, WhatsApp, and voice-enabled devices, with text and speech both supported.
• Multilingual conversations: Handles dozens of languages and detects the visitor's language automatically, including switching mid-conversation, without a menu picker.
• Auto-retraining: Paid plans re-crawl your site on a schedule (weekly or daily depending on tier) so answers track your current content.
• AI Actions and integrations: Agents can perform actions such as lead capture and human escalation. CrafterQ also supports platform integrations and provides a public API for custom applications
• Analytics and escalation: Track chat transcripts, common questions, and service metrics, with alerts and handoff to a human when a conversation needs one.

• Fast setup: Create and deploy an AI agent in minutes using your website, documents, FAQs, and other content.
• Grounded answers: Agents use your own business content and knowledge sources to answer visitor questions.
• No-code deployment: Add an agent to a website with a simple script without building the AI system yourself.
• Free plan: Start with one production-ready agent, 75 messages per month, and 500 KB of training storage at no cost.
• Custom conversations: Control the agent's tone, personality, branding, welcome messages, and response behavior.
• Multiple deployment options: Use agents across websites, e-commerce platforms, mobile apps, messaging platforms, and voice interfaces.
• Useful AI actions: Paid plans support actions such as lead capture and human escalation.
• Analytics and feedback: Review chat logs, visitor feedback, usage, and response quality to improve the agent.
• API access: Team and Business plans include API access for custom applications and integrations.

• Usage limits: Every plan has limits on messages, agents, users, and training-data storage.
• Actions require a paid plan: Features such as lead capture and human escalation are not included with the Free plan.
• API access starts higher up: Public API access is available on Team and Business plans rather than the Free or Solo plans.
• Extra costs for scaling: Additional messages, agents, users, and storage are charged as add-ons.

• Customer support: Train an agent on help docs, FAQs, and policy pages to answer common questions about shipping, returns, accounts, billing, and troubleshooting. Complex conversations can be escalated to a human agent with context preserved.
• E-commerce: Help shoppers find products, answer questions about sizing, compatibility, shipping, returns, and product details, and provide shopping recommendations. CrafterQ supports e-commerce platforms including Shopify, Adobe Commerce, and WooCommerce.
• Higher education: Universities and colleges can use agents to answer admissions, enrollment, financial aid, registration, and deadline questions around the clock.
• Government services: Public agencies can use agents to explain permits, licenses, benefits, eligibility requirements, forms, and application steps in plain language.
• Multilingual support: Businesses serving international customers can use multilingual agents that detect the user's language and respond across dozens of languages.
• Internal knowledge: Companies can train agents on internal documentation and knowledge bases to help employees find information and get workplace support through websites, intranets, Slack, Microsoft Teams, and other channels.k questions where they already work instead of hunting through a wiki.