Senior Manager, Product Design - B2B2C

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

Our team’s mission is to create win-win-win solutions that drive success for players, game businesses, and Discord. We do this by building intuitive, scalable experiences that balance user needs with business goals, and by empowering teams to solve complex problems thoughtfully and effectively.

As our Senior Product Design Manager, you will report to the Senior Director of Product Design and lead a cross-functional team of product designers and user researchers. You are a strategic design leader who excels at defining what’s next, setting a long-term vision, and breaking that vision into clear, achievable steps teams can execute over time.

You bring a strong product mindset and consistently find the right balance between user value and business impact. You are comfortable operating in ambiguity, creating clarity and alignment across partners, and guiding teams toward focused, high-impact outcomes. You lead with empathy and accountability, holding a high bar for quality while enabling teams to do their best work across the full product lifecycle.

What You'll Be Doing

Set and own the design vision for your product area, aligning user needs, business goals, and long-term platform strategy

Lead, grow, and hire for a team of 3–5 designers and researchers, building a balanced, high-performing team to support current and future goals

Guide teams in solving complex product problems, helping them create intuitive user flows and systems grounded in user insight, business constraints, and technical realities

Partner closely with product, engineering, data science, and research leadership to shape strategy, define priorities, and drive aligned execution across the product lifecycle

Hold the team accountable to outcomes, ensuring design work contributes meaningfully to team goals and broader company objectives

Lead teams through phased execution, from early exploration and definition through launch, iteration, and scaling

Evolve team processes, rituals, and operating rhythms to create clarity, focus, and sustainable delivery

Provide clear, actionable feedback and foster strong critique practices, building a culture of collaboration, learning, and continuous improvement

Represent design at a strategic level, communicating clearly with peers and executives to drive alignment and decision-making

What you should have

10+ years of experience in product design, UX, or related disciplines, with experience working on consumer, platform, or B2B products

4+ years of management experience, including leading product strategists, designers, and/or user researchers, with a track record of growing talent and building strong, effective teams

Demonstrated ability to lead through influence, aligning cross-functional partners around shared goals and clear decision-making

Strong product thinking skills, with the ability to translate complex business and user problems into clear strategic direction

Experience setting long-term vision and guiding teams through multi-phase execution toward that vision

Excellent communication skills, with comfort presenting to and partnering with senior and executive stakeholders

A leadership style rooted in clarity, empathy, and accountability, balancing support with high expectations

Bonus Points

You play games

Experience integrating with AI tools in your design workflows

Experience working at a reputable creative agency

The US base salary range for this full-time position is $272,000 to $306,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

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