IT Operations Manager

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

What You’ll Do

About the Team

IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners closely with Security, Systems Engineering, People Ops, and Engineering to support the full employee lifecycle while continuously improving reliability, automation, and operational maturity.

About the Role

As an IT Operations Manager, you will lead and scale CoreWeave’s internal IT support function, ensuring a high-quality, consistent, and efficient experience for employees across the organization. This role blends people leadership, operational ownership, and technical oversight, with a focus on building a support model that can scale alongside the company’s rapid growth.

You will manage a team responsible for day-to-day IT support while driving improvements in processes, tooling, and automation. You’ll work closely with senior ICs and cross-functional partners to ensure support operations align with broader infrastructure, security, and systems strategy.

This role requires strong operational judgment, technical fluency, and the ability to lead through ambiguity in a fast-moving environment.

Who You Are

5–8 years of experience in IT support, IT operations, or internal infrastructure roles, preferably in cloud-native or high-growth environments

1–3 years of experience managing or leading IT support teams

Strong experience operating within IT support environments, including ticketing systems, SLA management, and escalation handling

Proven ability to manage and prioritize a support queue while maintaining high-quality user experience

Experience administering or working with core IT systems such as Okta, Jamf, Intune, Freshservice, and Google Workspace / M365

Solid understanding of identity and access management, endpoint management, and security best practices (MFA, device compliance, EDR)

Experience improving processes and driving operational efficiency within a support or IT environment

Strong communication and interpersonal skills, with the ability to partner effectively across teams

Comfortable balancing hands-on involvement with team leadership responsibilities

Experience building documentation, playbooks, and repeatable operational processes

Preferred

Experience building or scaling IT support teams in high-growth environments

Exposure to automation and scripting (Python, Bash, PowerShell) or infrastructure-as-code tools (Terraform)

Familiarity with compliance frameworks such as SOC 2 or ISO 27001

Experience supporting hybrid or distributed workforces

Background in project or program management

Experience coordinating or delivering cross-functional IT initiatives (e.g., SaaS rollouts, office buildouts, lifecycle programs)

Wondering if You’re a Good Fit?

We believe in investing in our people and value diverse experiences—even if you don’t meet every requirement. You may be a great fit if:

You enjoy building scalable, reliable IT support systems that grow with the business

You’re motivated by improving processes, reducing friction, and increasing operational efficiency

You take pride in developing people and creating high-performing, service-oriented teams

You’re comfortable navigating ambiguity and making decisions that improve long-term outcomes

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast. We’re in an exciting phase of hyper-growth, building the essential cloud platform for AI innovators. We value curiosity, ownership, and collaboration, and we’re not afraid to embrace a little chaos as we scale.

Our core values guide how we work:

Be Curious at Your Core

Act Like an Owner

Empower Employees

Deliver Best-in-Class Client Experiences

Achieve More Together

We foster an environment that encourages independent thinking, collaboration, and continuous learning. Growth opportunities are expanding rapidly, and you’ll work alongside talented teammates who want to learn from you—and help you grow, too.

The base salary range for this role is $143,000 to $210,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

Medical, dental, and vision insurance - 100% paid for by CoreWeave

Company-paid Life Insurance

Voluntary supplemental life insurance

Short and long-term disability insurance

Flexible Spending Account

Health Savings Account

Tuition Reimbursement

Ability to Participate in Employee Stock Purchase Program (ESPP)

Mental Wellness Benefits through Spring Health

Family-Forming support provided by Carrot

Paid Parental Leave

Flexible, full-service childcare support with Kinside

401(k) with a generous employer match

Flexible PTO

Catered lunch each day in our office and data center locations

A casual work environment

A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: [email protected].

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.