Director, Product Analytics

Interested in Applying for this Job?

At Chime, we believe that it’s important to give our employees opportunities to develop and grow their careers both laterally and vertically. Since career development is employee owned and manager supported, please discuss the job opportunity with your manager and people partner before applying. You will be required to confirm that you have discussed this opportunity with your manager. For more information on the requirements and the process, please visit our CareerChime Page.

About the role

At Chime, we are building a member-first financial experience that empowers millions of people to achieve financial progress. Analytics and data are central to understanding our members, refining our products, and driving strategic business decisions.

We’re hiring a Director, Product Analytics to lead our Lending analytics team and help shape one of Chime’s most critical growth areas. In this role, you’ll set the strategy for how analytics supports our lending products and partner closely with leaders across Product, Risk, Finance, and Engineering to drive high-impact decisions. As our Director, you’ll operate across both strategy and execution—ensuring we responsibly expand access to liquidity while improving member financial health.

The base salary offered for this role and level of experience will begin at $230,000 and up to $300,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

Lead and grow a team of managers and senior analysts, setting a high bar for analytical rigor, thought partnership, and business impact.

Own the analytics strategy for Chime’s Lending portfolio, supporting products across credit, liquidity, underwriting, and repayment.

Partner closely with Product, Risk, Finance, and Strategy leaders to influence roadmaps, investment decisions, and risk trade-offs.

Drive experimentation strategy as a senior thought partner to Product, ensuring tests are well-designed and insights are translated into scalable impact.

Define and evolve north star metrics, dashboards, and operating cadences that provide visibility into portfolio performance, unit economics, and member outcomes.

Translate complex data into clear, actionable insights and executive-ready narratives that inform decision-making.

Bring external perspective and best practices in fintech and analytics to continuously raise the bar for the team.

To thrive in this role, you have

10+ years of experience in analytics, with strong experience managing managers and/or senior ICs in fintech, consumer tech, or other data-rich environments.

Proven track record of owning analytics for a major product area and influencing cross-functional strategy and decision-making.

Deep expertise in experimentation and causal inference, with experience applying these methods to product and risk problems.

Strong product and business intuition, with the ability to connect member behavior, financial outcomes, and product strategy.

Excellent communication skills, with experience presenting insights to senior stakeholders and influencing product, risk, and business decisions.

Hands-on technical depth in SQL and modern analytics tools, with the ability to guide teams on best practices and scalable approaches.

Strategic mindset with strong execution—able to set direction while ensuring high-quality delivery across the team.

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.

💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute

💰 Competitive salary based on experience

✨ 401k match plus great medical, dental, vision, life, and disability benefits

🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off

🫂 1% of your time off to support local community organizations of your choice

👟 Annual wellness stipend to use towards eligible wellness related expenses

👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents

👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.

🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!

💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: [email protected].

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.