Business Systems Analyst III (Workday)

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box is looking for a Business Analyst III to support the HCM, Benefits, Compensation and Performance functions within Box. In this role, you will be part of the core team who is responsible for the design, functional development, support, maintenance & improvements of Workday programs. You will be working with business partners and collaborating with our IT Enterprise Systems team by utilizing your technical expertise and business insights. You will also partner closely with our People teams to plan, design and build optimal solutions for our systems and applications. An ideal candidate will have exceptional analytical, communication, and problem solving skills and will be comfortable interacting with all levels of the organization.

This role requires someone who can support world-class, global tools and processes. The Business Analyst III will support projects and initiatives, with team supervision, that will enable a rapidly expanding business, and facilitate the growth of Box to the next level. This role requires a self-motivated professional that consistently brings a high level of dedication to projects, team members and business partners, along with the ability to strategically and tactically navigate the unique challenges that supporting a global organization brings.

WHAT YOU'LL DO

Partner with the Benefits, Talent, Compensation, and People Operations teams to understand business needs and solutions that align to overall business strategies and manage to a successful delivery.

Analyze business requirements, identify gaps, develop/create business requirements, document the user stories, and translate business requirements into effective and efficient functional design specifications and application configuration/technical solutions.

AI & Automation Innovation: Lead the exploration and implementation of agentic AI solutions to enhance workflows, and robust automations to streamline decision-making, and elevate the employee experience.

Become an Internal Workday HCM expert with knowledge of design, configuration, testing, and implementation; leverage business knowledge and expertise to identify opportunities for process improvements.

Provide ongoing production support to the business regarding application functionality and data integrity, including identification, troubleshooting and resolution of critical production issues, enhancements, and year end processes.

Test Solutions to ensure they meet the business requirements/specifications, and document existing and new processes.

Leverage Workday capabilities (Report Writer, prompts/filters, calculated fields, matrix/advanced reports, scheduling, security) to deliver scalable outputs.

Partner with and assist integrations team in configuration and testing between Workday and other 3rd party/custom solutions alongside business teams and vendors.

Educate and guide users on effective and efficient approaches to implementing new features and provide technical guidance for testing/adoption of new features and functionality.

Drive the planning, prioritization, design, development and deployment of new projects & system enhancements using Box project methodology and industry best practices.

WHO YOU ARE

5+ years of industry experience implementing & supporting various HR applications

Bachelor's degree in Computer Science/Information Systems or equivalent years of industry experience

3+ years of design/configuration experience with Workday HCM, Advanced Reporting, Benefits, Compensation, and/or Performance modules

Experience with Workday Integrations related to applications such as Equity, HR & external vendor applications.

Deep understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles

Strong problem solving, critical thinking, and analytical skills

Ability to work optimally in a team environment as well as independently

Ability to communicate information clearly and concisely and ensure others are informed

Ability to balance multiple projects and prioritize to ensure work is done in a timely and high quality manner

Experience with multiple HCM, payroll and/or financial applications a plus

Partial coverage of PST hours required, including occasional support for critical processes as needed

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

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Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.

In accordance with OFCCP compliance, here is the Pay Transparency Provision.

United States Pay Range

$110,500—$138,000 USD