Benefits Specialist

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

London/Cardiff/UK Remote | 💰£46300 - £62700 + Incentive Awards tied to your performance + Benefits | Hear from the team ✨

⭐Our People team

The People Collective is looking for someone who is passionate about supporting a Reward function that is engaging, scalable, and most importantly, equitable. The Reward Squad covers a lot of ground - from share options to compensation to reward governance and everything in between. We’re looking for someone who enjoys dotting the i’s and crossing the t’s but never loses sight of the fact that at the heart of everything we do is our people.

🔑You’ll play a key role by...

We’re looking for a Benefits Specialist to support Monzo’s global benefits and pension programmes, including expansion into the EU.

Reporting to the Head of Benefits you’ll be playing a crucial role in Monzo’s expansion, ensuring that we have benefits in place that will attract and retain the best talent.

This is an exciting opportunity to help Monzo fulfill its mission to make money work for everyone. If you’re excited to be part of our adventure we’d love to hear from you!

Key responsibilities

Day-to-day benefits and leave policies administration and management

Managing the end-to-end renewal process

Establishing and implementing new benefits programmes, including in the EU

Ensuring that our benefits programmes are compliant with local regulations, in line with Monzo’s global benefit’s strategy, and supports our business goals

Liaising with our external benefits broker and vendors, ensuring that our providers are providing a good service

Work closely with stakeholders including Procurement and Third Party Risk teams to onboard suppliers, Tax team to ensure compliance, and People Operations to design seamless processes

Responding to benefits queries, escalations and supporting Monzonauts

Working closely with teams across the People Collective, including Payroll and People Operations

Analysis of benefits data

Monzonaut education, communication and engagement

🤩We’d love to hear from you if…

You have experience in administering and managing EU benefits

You have experience in ensuring that benefits programmes are compliant and meet legislative requirements

You have strong knowledge of employee benefits trends in the EU

You have excellent project management and organisational skills

You’re independent, yet enjoy cross team collaboration

You prioritise high impact work, but never neglect the details

You’re adaptable, flexible and are comfortable working in a fast paced environment

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you!

🙌 What’s in it for you

💰 £46300 - £62700 ➕Incentive Awards tied to your performance.

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

Recruiter Call

Initial Call with Hiring Manager

Two loop stages

Role Specific interview

Behavioral interview

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

#LI-DH1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊